Zeno Property is a Myanmar-based real estate platform company connecting property buyers, sellers, developers, and agencies through a growing marketplace of residential and commercial listings. We focus on building a robust property ecosystem where high-quality listings, strong partner relationships, and seamless customer experience drive real business results. We are a small, ambitious team building for a large, fast-growing regional market, and we are looking for people who want ownership over outcomes, not just tasks.
Zeno Property is looking for a Customer Service Support to join our Business Development Department. This role is responsible for sourcing property data, managing customer and client communication, and ensuring inquiries and complaints are handled promptly and professionally. The position reports directly to the BD Manager and plays a key part in maintaining strong client relationships.
Qualifications & Requirements
- 1 to 2 years of experience in customer service, administrative support, or a related field.
- Basic computer literacy (MS Office or Google Workspace)
- Comfortable navigating social media platforms (Facebook, TikTok, and similar) for data sourcing
- Accurate and efficient data entry skills
- Familiarity with CRM or property listing tools is an advantage
- Strong verbal and written communication skills
- Patience and a calm, professional manner when handling complaints
- Good attention to detail and accuracy
- Ability to multitask and manage time effectively
- Team player with good coordination skills across departments
- Prior experience in the real estate or property industry
- Experience in a call center or front desk role
- Bilingual ability (English and Myanmar)