Your privacy is our priority. At Fluxion, we believe that transparency is the foundation of trust, and that extends to how we handle your information. This Privacy Policy is designed to be clear and easy to understand, explaining what data we collect, why we collect it, and how you can control it.
Our Commitment to Your Privacy
We are committed to protecting your personal data. This policy applies to our websites, services, and any digital products where we reference this policy. Our goal is to use the information we collect to create a better, more secure experience for you, all while being a responsible steward of your data.
What Information We Collect
We collect various types of information to provide and improve our services. The information we collect falls into two main categories:
- Information You Provide to Us: This includes any data you voluntarily give us when you interact with our services.
- Contact & Account Information: When you fill out a form, request a consultation, or create an account, we may collect your name, email address, phone number, and company name.
- Communication Content: Any information you provide when you communicate with us, such as in emails, chats, or during meetings, is also collected.
- Information We Collect Automatically: When you use our services, we may automatically collect data about your device and activity.
- Usage & Device Data: We collect information about how you interact with our website, such as pages visited, time spent, and clicks. This also includes data about your device, like your IP address, browser type, operating system, and unique device identifiers.
- Cookies & Tracking Data: We use cookies and similar technologies to remember your preferences, understand how you use our services, and deliver a more personalized experience. For more details, see our separate Cookies Policy.
How We Use Your Information
We use the information we collect for specific, legitimate purposes, all aimed at delivering value to you.
- To Provide and Improve Our Services: We use your information to operate our websites, provide the services you request, and continuously improve our digital offerings.
- For Communication: We use your contact information to respond to your inquiries, send you project updates, and share relevant information about our services.
- For Analytics and Research: We analyze usage data to understand how our services are used, which helps us improve functionality, user experience, and a relevant client journey.
- For Marketing and Promotion: With your consent, we may use your information to send you marketing communications about our services, events, or content that we believe may be of interest to you.
- For Security and Fraud Prevention: We use data to protect our services and our users from fraud, unauthorized access, and other security risks.
Our Technology and Client-Specific Infrastructure
At Fluxion, our role as a custom software development partner requires us to select and utilize various technologies to build unique solutions for each client. This section outlines the mandatory parts of our technology disclosure, emphasizing our commitment to transparency and data security.
The Importance of This Disclosure: As a company that builds digital products, our choice of technology directly impacts how your data is handled, processed, and stored. Providing this detail is crucial for:
- Transparency: You have the right to know what technologies are involved in the creation of your digital product and its underlying infrastructure.
- Security: We demonstrate our commitment to data protection by outlining our criteria for selecting technologies with robust security features.
- Compliance: This disclosure helps ensure that the final product adheres to data privacy regulations by being transparent about third-party services.
Our Approach to Technology Stacks: Our projects are not one-size-fits-all. The technology stack for each client is determined based on the specific project requirements, scalability needs, and desired functionalities. This means the specific set of programming languages, frameworks, and third-party services we use will vary from one client to another.
Mandatory Sections of Our Technology Disclosure: For each project, we maintain detailed records of the following:
- Programming Languages & Frameworks: The core code of your application is built using a specific language and framework. For example, a project might be built using Python with the Django framework, while another may use JavaScript with a React.js front-end and a Node.js back-end.
- Cloud Infrastructure: The vast majority of modern digital solutions rely on cloud services for hosting, data storage, and processing. We select leading cloud providers known for their security and reliability. The choice of provider (e.g., [Specific Cloud Platform 1], [Specific Cloud Platform 2]) is made in collaboration with the client and is documented in the Service Agreement.
- Third-Party Services & APIs: To provide specific functionalities (e.g., payment processing, geolocation, user authentication), we integrate third-party services via Application Programming Interfaces (APIs). The APIs we use are selected based on their security standards and data handling policies. Examples include [Name of Payment Gateway API] for payment processing and [Name of Map Service API] for location services.
- Data Storage & Databases: The type of database used (e.g., SQL, NoSQL) is chosen based on the data structure and performance requirements of your specific application. The database will be hosted securely within the chosen cloud infrastructure.
How We Share Your Information
We do not sell your personal data. We may share your information only in the following limited circumstances:
- With Our Service Providers: We may share data with third-party vendors who perform services on our behalf, such as cloud hosting, analytics, and project management. They are contractually obligated to protect your data and are prohibited from using it for any other purpose.
- For Legal Reasons: We may disclose your information if required to do so by law, court order, or to cooperate with law enforcement or other government agencies.
- With Your Consent: We may share your information with third parties when you have given us explicit consent to do so.
Your Rights and Choices
You have the right to control your personal data. We provide you with the tools to exercise these rights.
- Access & Correction: You can request to access the personal information we hold about you and ask for any inaccuracies to be corrected.
- Data Deletion: You have the right to request that we delete your personal information, subject to certain legal obligations.
- Opting Out: You can opt out of receiving marketing communications from us at any time by following the unsubscribe instructions provided in those communications. You can also manage your cookie preferences through your browser settings.
Data Security
We take the security of your data seriously. We have implemented technical and organizational measures to protect your information from unauthorized access, loss, or misuse. However, no internet transmission is ever completely secure, so we cannot guarantee absolute security.
Changes to This Policy
We may update this policy from time to time to reflect changes in our practices or for legal reasons. We will notify you of any material changes by posting the new policy on our website.
Contact UsIf you have any questions or concerns about this policy or your data, please contact us at:
Fluxion Tech Co., Ltd Email:
info@fluxiontech.com 
