Fluxion Tech is a fast-growing technology company operating across Southeast Asia, with Thailand serving as a key regional hub for our operations.
We specialize in building innovative, scalable solutions that support cross-border business, digital transformation, and client success across the ASEAN market.
At Fluxion Tech, we foster a dynamic and multicultural environment where adaptability, initiative, and collaboration are highly valued. We empower our people to take ownership, drive impact, and grow together with the organization.
We are looking for an IT Support Specialist to join the IT Solution team and ensure smooth day-to-day technology operations across our Bangkok and Yangon offices. You will be the go-to person for hardware, software, and network issues, keeping our teams productive and systems running reliably. This role is ideal for someone who enjoys problem-solving, works well under pressure, and wants to grow in a fast-paced tech environment.
Qualifications & Requirements
- Experience: 2-6 years in an IT support, helpdesk, or systems administration role
- Technical Skills: Troubleshooting hardware and software issues, Windows and macOS environments, basic networking (LAN, Wi-Fi, VPN), user account management (Google Workspace, Active Directory), and familiarity with SaaS tools
- Soft Skills: Strong communication skills, patient and service-oriented mindset, attention to detail, and ability to explain technical issues in simple terms to non-technical users
- Nice to Have:
- IT certifications such as CompTIA A+, ITIL Foundation, or equivalent
- Experience with MDM tools (e.g., Jamf, Microsoft Intune, Google Endpoint Management)
- Experience with IT helpdesk and ticketing software (e.g., Jira Service , Clickup Service, Management, Freshdesk, Zendesk, ServiceNow)
- Knowledge of remote support tools (e.g., AnyDesk, TeamViewer, Zoho Assist)
- Experience with monitoring and alerting tools (e.g., Datadog, Zabbix, PRTG)
- Familiarity with asset management software (e.g., Snipe-IT, Freshservice)
- Basic scripting knowledge for automation tasks (e.g., Bash, PowerShell)
